Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from Cocoleas Store (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically gather specific information about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we also collect data about the pages or products you view, what websites or search terms directed you to the Site, and how you interact with the Site. This automatically collected data is referred to as “Device Information.”

We collect Device Information using these technologies:

  • Cookies: These are data files placed on your device that may include an anonymous unique identifier. You can learn more about cookies and how to disable them by visiting http://www.allaboutcookies.org.
  • Log Files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: These electronic files help us monitor how you navigate the Site.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as “Order Information.”

When we mention “Personal Information” in this policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information to fulfill any orders placed through the Site (such as processing payments, arranging shipping, and sending invoices or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen for potential risk or fraud; and
  • Provide you with information or advertising related to our products or services, in line with your preferences.

We use the Device Information to help screen for potential risks or fraud (particularly your IP address) and to improve our Site’s performance. For instance, we generate analytics to understand how customers browse the Site and evaluate the success of our marketing campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to assist us in using your Personal Information as described above. For example, we use Google Analytics to understand how customers use the Site. You can learn more about Google’s use of your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Additionally, we may share your Personal Information to comply with legal obligations, respond to subpoenas, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted ads or marketing communications that may interest you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through the links below:

Additionally, you can opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and usage practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise this right, please contact us using the information below.

Additionally, if you are a European resident, we process your information to fulfill contracts (such as processing orders) or to pursue our legitimate business interests. Please note that your data may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we retain your Order Information unless you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 13.

Contact Us

For more information about our privacy practices or if you have questions, please contact us at:

Email: [email protected]